General Terms and Conditions
1) Contracting Parties
In accordance with the general terms and conditions, a contractual agreement will be established between the customer and ALTINVEST.
2) Object of the Contract
ALTINVEST provides the customer with the opportunity to automatically engage in lending activities (hereafter referred to as "loans") involving both crypto and fiat currencies on supported cryptocurrency exchanges (currently
bitfinex.com, hereinafter referred to as "exchanges").
3) Conclusion of the Contract
This can be achieved through registration via an email address and password, or by using Google login credentials. The provider does not verify the identity of the customer and does not conduct a formal verification process. Upon the creation of the customer account, the terms and conditions outlined in this document are presumed to be acknowledged and accepted.
4) Course of Services
Upon the customer entering the individual API credentials for the respective exchange, they gain access to the services provided by ALTINVEST. The provider does not exert influence over the speed, terms, or conditions under which loans are generated for customers. Additionally, the provider does not maintain personal or business contact with the supporting exchanges, nor does it receive any fees, commissions, or similar payments from these exchanges.
The provider holds no sway over the earned interest and cannot guarantee the duration, amount, or finalization of loans. The termination of loans is also beyond the provider's control. The conditions applicable to the closure of a loan are determined solely by the exchanges utilized and their respective loan closure policies.
5) Customer Service
ALTINVEST endeavors to respond promptly to customer inquiries. However, while the provider aims to address all questions, it cannot guarantee a response to every query. Customers can access support by submitting inquiries through the
FAQ section. It's important to note that the provider is unable to offer assistance or advice on matters related to cryptocurrency taxation, sales, or interest income.
6) Liability Disclaimer
Claims for damages by the customer are excluded, except under certain circumstances. This exclusion applies to both the representative and the vicarious agent of the provider when a customer claims compensation from them. Excluded from this are claims for damages resulting from loss of life, bodily injury, damage to health, or essential contractual duties that must be fulfilled to achieve the contract's objective. This also does not apply to claims for damages resulting from grossly negligent or intentional breaches of duty by the provider or its legal representatives or vicarious agents.
7) Data Protection
In the course of initiating, concluding, settling, and unwinding a purchase contract based on these general terms and conditions, the provider will collect, store, and process data in accordance with legal provisions. Personal data is not disclosed to third parties unless required by law or with the customer's express consent. When third parties are engaged for services related to data processing, the regulations of the Federal Data Protection Act are strictly observed. The data provided by the customer during order placement are exclusively processed for communication within the framework of contract implementation and are used solely for the purpose specified by the customer. Additionally, Google Analytics collects data about the customer's user behavior.
8) Severability Clause
The invalidity of a provision in these general terms and conditions has no bearing on the effectiveness of the other provisions.
General Terms and Conditions as of December 21st, 2023.
